Shipping policy

Below are our shipping and return policies. Please feel free to contact us with any questions.

  • Orders are processed in the order in which they were received.
  • Please allow for 1-3 business days for your order to be processed. Orders do not ship out the same day as they were ordered.
  • All candles will be shipped in standard shipping boxes unless otherwise requested. All orders are shipped via USPS or UPS
  • Shipping charges are calculated automatically through the USPS or UPS.
  • We only ship to the US and territories. We do not ship internationally.
  • Tracking information will be emailed to you when the item is shipped. You can always email hello@whiteislandstudioco.com to inquire about shipping information.